Refund Policy

At modrn., we want you to be fully satisfied with your routine. If the Depuff Pro doesn't meet your expectations for quality or results, we’re here to help make the return process as simple as possible.

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return and a full refund.

Eligibility for Returns

To be eligible for a return, the Depuff Pro must be in its original condition, including all original packaging and accessories.

How to Initiate a Return

To start a return, contact our support team at support@getmodrn.com. Please include:

• Your order number.

• A brief explanation of the reason for the return.

Please note:

• Customers are responsible for covering the shipping fees for returned items.

• To ensure your refund is processed, you must provide proof of the return shipment, including a valid tracking number.

• Once we receive and inspect the item, we will proceed with either a refund or a replacement, based on your preference.

Refund Process

Once your return is received and inspected, we will notify you if your refund is approved.

• If approved, the refund will be processed back to your original method of payment within 7 business days.

• Keep in mind that your bank or credit card company may take additional time to post the refund to your account.

Defective or Damaged Items

If your Depuff Pro arrives damaged or defective, please contact us immediately at support@modrn.com. We will provide instructions on how to return the item and arrange for a free replacement or full refund.

Cancellation Policy

Because we aim to get your order to you as fast as possible, orders can only be canceled within 2 hours of purchase. After this window, the order has already been processed for shipment.

Contact Information

For any questions regarding returns, please reach out to us at: support@getmodrn.com