Privacy policy

This Privacy Policy describes how MODRN ("the Site", "we", "us" or "our") collects, uses and shares your personal data when you visit getmodrn.com (the "Site"), use our services, make a purchase or otherwise contact us (together the "Services").

By using our Services, you agree to the collection and use of your data as described here. If you do not agree with this, please do not use the Site.

1. What personal data we collect

We collect data to provide you with a smooth shopping experience. This includes:

  • Basic contact details: name, address, phone number and email address.
  • Order details: billing/shipping address, payment confirmation and what you have purchased.
  • Account details: username, password and security questions.
  • Shopping behavior: products you have viewed, added to your cart or wish list.
  • Customer service: anything you tell us when you send us a message or email.

2. Automatically collected data (cookies)

When you visit MODRN, we automatically collect "Usage Data" via cookies and pixels. This gives us insight into your IP address, device type, browser and how you click through the site.

  • Cart reminders: we use cookies to track products in your cart. Even when you leave your cart, so we can send you a reminder via email or SMS.

3. Third-party service providers

We work with third parties to keep MODRN running smoothly:

  • Shopify: our core platform.
  • Payment processors: such as Stripe or PayPal, to securely process your data.
  • Fulfillment partners: to deliver your Depuff Pro to you.
  • Marketing partners: to show you relevant ads on social media.

4. How we use your data

We don't just collect data. We use it to:

  • Process orders: handle payments and ship your items.
  • Marketing: send you updates, offers and SMS notifications (if you have opted in).
  • Security: detect and prevent fraud or malicious activity.
  • Support: help you when you have questions.

5. SMS marketing and notifications

By providing your phone number, you agree to receive SMS notifications.

  • We do not share your SMS opt-in data with third parties for their own marketing.
  • We only share this with vendors who help us deliver our messages (such as platform providers).

6. Your rights

You have the right to:

  • View the data we have about you.
  • Have your personal data deleted.
  • Have inaccurate data corrected.
  • Unsubscribe from targeted advertising.
  • Transfer your data (data portability).
  • Object to or restrict the processing of your data.

Do you want to exercise any of these rights? Please contact us at support@getmodrn.com. If you disagree with how we process your data, you can also file a complaint with the Dutch Data Protection Authority.

7. Security and retention

We do our utmost to keep your data safe, but remember: no system is 100% impenetrable. We retain your data for as long as necessary to manage your account and comply with our legal obligations.

8. Contact

Do you have questions or want to exercise your rights? Please contact us at support@getmodrn.com.